Delivery Options:

• If you're unable to be present during our 8pm - 10pm delivery window, you can utilize the Whaash Drop settings on your account.
• Whaash Drop allows you to specify where you'd like your order to be left. Please note that a Release of Liability is required to enable Whaash Drop settings on your account.

Considerations for Whaash Drop:

• When opting for Whaash Drop for personless pickup or delivery, ensure that our Valet has access to a secure location to pick up and deliver your clothes.
• This typically involves remote access to your apartment building or providing a door code, but we understand that every situation is unique.
• If you're uncomfortable with your items or deliveries being left unattended, please refrain from selecting Whaash Drop as your preferred location.

Commitment to Quality Cleaning: At Whaash, we prioritize delivering high-quality cleaning for every garment entrusted to us. Our meticulous process guarantees that your clothes always receive the utmost care.

Experience-Driven Approach:

• We rely on extensive experience to identify top-quality cleaners. Co-founder James Joun, with over 20 years in the industry, gained invaluable insights working at his family's dry cleaning business.

Partnerships with Excellence:

• We collaborate with the finest cleaning partners, selected through a rigorous vetting process. Our partners are renowned for their effective management, eco-friendly practices, and adherence to industry standards.

Continuous Improvement:

• We maintain close relationships with our cleaning partners, offering comprehensive and actionable feedback. This ensures a consistent delivery of exceptional results, reflecting our unwavering dedication to customer satisfaction.